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Well‑being drop‑in services

If something's on your mind and you'd like to talk to someone, we have places where you can drop in and see someone - quick, easy, no stress. 

Birmingham well-being services

man talking to young woman behind glass


We have two mental health and well-being drop-ins in Birmingham. Both of our Pause services are for young people up to the age of 25. One is for those who are registered with a GP in Birmingham. The other is for students who go to the University of Birmingham.

Our team of well-being professionals will talk to you about whatever is on your mind. We may suggest resources or activities that can help, arrange for more one-to-one sessions, or refer you to more specific services if you need it.


Our CheckPoint service in Torbay offers drop in sessions where you can come along and chat to someone. Maybe the pressures of life are getting too much or you're feeling angry, stressed, worried about something. We will help you think and feel differently, encouraging you to make the changes that are best for you.

We can also talk to parents or carers if you’d like us to. We can show them how to understand your behaviours and how to help you.

well-being services in west midlands

Sandwell, Shropshire, Telford and Wrekin

Our BEAM well-being services in the West Midlands are for young people aged 5-18 (or up to 25 if you're a care leaver). To use one of our BEAM services, you must be registered with a GP in your chosen area - Sandwell, Shropshire, Telford or Wrekin.

Drop-in and talk to us anytime, we will listen to whatever is troubling you.

very smiley young boy outside


We also have a BEAM service in King's Cross, London. It's for anyone aged between 18-21 years registered with a GP in Camden. No appointment needed. No waiting lists. We also offer limited support to parents and carers.

Simply drop in to BEAM Camden on Thursdays (6.30pm-8pm) and we will do our best to boost your resilience and help you cope with life's challenges. 


Can't find a drop-in near you?

If we don't have a drop-in service near you, there are helplines and online services specifically for young people who want to talk about mental health and well-being:

  • The Mix: free and confidential information and support for 13-25 year olds. If you want, they'll connect you up with experts and peers who’ll give you what you need to take on any challenge you’re facing. Call their helpline on 0808 808 4994.
  • Childline: free and confidential counselling service for children and young people.  You can talk about anything - no problem is too big or too small. Call Childline on 0800 1111, have a 1-2-1 chatsend a message to Ask Sam or post messages to the ChildLine message boards.

Need urgent support?

A mental health crisis is an emergency that possesses a direct and immediate threat to your physical or emotional well-being. In these situations, it's important to get help quickly. 

Try to stay calm and ask someone for help if you need it. It could help to tell someone you trust, maybe a family member or a friend. They can be with you and help you decide what to do. They can also contact services on your behalf.

If there is any immediate risk to life, contact the emergency services by calling 999.

Crisis support helplines