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Wellbeing drop‑in services

If something's on your mind and you'd like to talk to someone, we have places where you can drop in and see someone - quick, easy, no stress. 

Birmingham wellbeing services

man talking to young woman behind glass


Our Pause mental health and wellbeing drop-in in Birmingham is for young people up to the age of 25 who are registered with a GP in Birmingham.

Our team of wellbeing professionals will talk to you about whatever is on your mind. We may suggest resources or activities that can help, arrange for more one-to-one sessions, or refer you to more specific services if you need it.


Regrettably at this point in time we have reduced capacity to provide wellbeing services, we are no longer providing drop in (last one will be 16/03/2023) and are suspending referrals for the wellbeing  service for a 3 month period. We will update after that period

 All our other services will continue as normal.

wellbeing services in west midlands

Shropshire, Telford and Wrekin

Our BEAM wellbeing services in the West Midlands are for young people aged 5-18 (or up to 25 if you're a care leaver). To use one of our BEAM services, you must be registered with a GP in your chosen area -Shropshire, Telford or Wrekin. Our Sandwell service is now closed.

Drop-in and talk to us anytime, we will listen to whatever is troubling you.

very smiley young boy outside


We also have a BEAM service in King's Cross, London. It's for anyone aged between 18-21 years registered with a GP in Camden. No appointment needed. No waiting lists. We also offer limited support to parents and carers.

Simply drop in to BEAM Camden on Thursdays (6.30pm-8pm) and we will do our best to boost your resilience and help you cope with life's challenges. 


Can't find a drop-in near you?

If we don't have a drop-in service near you, there are helplines and online services specifically for young people who want to talk about mental health and wellbeing:

  • The Mix: free and confidential information and support for 13-25 year olds. If you want, they'll connect you up with experts and peers who’ll give you what you need to take on any challenge you’re facing. Call their helpline on 0808 808 4994.
  • Childline: free and confidential counselling service for children and young people.  You can talk about anything - no problem is too big or too small. Call Childline on 0800 1111, have a 1-2-1 chatsend a message to Ask Sam or post messages to the ChildLine message boards.

Need urgent support?

A mental health crisis is an emergency that possesses a direct and immediate threat to your physical or emotional wellbeing. In these situations, it's important to get help quickly. 

Try to stay calm and ask someone for help if you need it. It could help to tell someone you trust, maybe a family member or a friend. They can be with you and help you decide what to do. They can also contact services on your behalf.

If there is any immediate risk to life, contact the emergency services by calling 999.

Crisis support helplines