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Access to records: adoption and care

Finding out about your family history can be daunting. If you were adopted by us or in our care we're here to help you find what you’re looking for. 

Who can access records?

If you were in our care as a child, or your adoption was supported and arranged by us, we will help you access your records. The service is free. 

Our service is also open to local authorities and other independent agencies who are working on behalf of the person wishing to making the request.  

What happens when I access records?

Using the information, you share with us (birth name and date of birth) we will check our archives to see if your records are held there. If we do not hold your records, we will signpost you towards organisations that may be able to assist you in your search.
Once we have verified your ID and received the necessary consent forms, our archivists will prepare your records - this process often includes a digitisation process. Once this process has been completed your records are then sent to us where we allocate your request and records to a practitioner.
We are a small team and accessing the records is often a lengthy process. While you wait for allocation, we will provide you with updates and the team are always on hand to discuss any queries you have.
Once you receive your records, a member of our team will be in contact to discuss the next stage of the process and support you to access your records.
There are several ways in which records can be shared with you either virtually or in person but it’s important that our practitioners support you throughout this process. We will also suggest a follow up call for additional support.

Contact access to records

Access to records
The Children’s society
Whitecross studios
50 Banner Street

Useful information

  • Documents: If the records are held in our archives, we have ask for proof of your identity to comply with GDPR regulations.  This is done by asking official documents with a photograph and proof of your address.
  • Statement of Purpose: please email us to request a copy.
  • Tracing a deceased relative: please contact the team for further information.
  • Child Migrants Trust: please contact the team for further information.