Skip to main content

Complaints and feedback

If you're unhappy with our services, we really want you to let us know. Because listening to what you have to say helps us improve how we work and keep people like you safer. 

The Children's Society's young person complaints form

We will take you seriously, no matter what the issue is

Whatever the problem is, we want you to tell us about it. If you’ve got something you're not happy with, just use one of the below to get in touch:

Call us on 0300 303 7000

Email your complaints or feedback

Write to our Supporter Care team at Whitecross Studios, 50 Banner Street, London EC1Y 8ST

If you want to know a bit more about our complaints process and how it works, read our guidance

girl sitting with group of friends holding phone and laughing