Organisational policies

We are a national charity, working with young people to counsel and support them through their most serious life challenges.

Every child is unique, so are the problems they face. We need to have sound policies in place to ensure the safety and well-being of those we work with. These policies and statements explain our approach to working with young people. 

organisational policies

Safeguarding policy

We are committed to safeguarding and promoting the welfare of children, young people, and adults who we work with. 

Complaints policy

While we aim to get things right the first time, we know we sometimes don't. We are positive about receiving complaints so that we have an opportunity to put things right where they have gone wrong.

Non-recent (historical) abuse approach

We openly acknowledge with sadness and deep regret that on some occasions children in the care of The Children’s Society have experienced abuse or neglect.

Whistleblowing policy

We aim to provide employees with an avenue to raise concerns internally and receive feedback on any action taken. Our policy demonstrates how employees can take the matter further if they are dissatisfied with the management response and reassures employees that they will be protected from harassment or victimisation from co-workers for raising concerns.

Single equality scheme

Our single equality scheme, called ‘Stronger Together’, sets out how we will deliver on our commitment to diversity and inclusion and go beyond the requirements of the Equality Act (2010). It covers all aspects of our work, including our service provision, our role as employer, our engagement with volunteers and our campaigning.

Modern slavery statement

Our statement describes our commitment and the steps taken, in relation to our operations, to ensure that there is no modern slavery or human trafficking in our supply chains, or in any part of our business.

Gender pay gap report

As of April 2017 all organisations with 250 or more employees are required to publish their gender pay gap. We have been considered an early adopter in the 2017 - 2018 year and outline our approach in our gender pay gap report.

Health and safety national policy statement

We recognise and accept our responsibility for providing, so far as is reasonably practicable, a safe and healthy work place and working environment for all of our staff and anyone else who may be affected by our work activities.

Cookie and privacy policies

Read about our website's cookie and privacy policies. We take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.