Our safeguarding, modern slavery, whistleblowing, equality and other policies guide our actions when ensuring children's safety and running an open organisation

adult and two teenagers speaking

We are a national charity that works with some of the most vulnerable children and young people in Britain today. We listen. We support. We act. Because we believe no child should feel alone.

Every child is unique and different, so are the problems they face. It’s often complex. Today’s society isn’t set up to deal with so many young people with so many different problems.

As we work with children, carers and vulnerable adults, we need to have sound policies in place to ensure the safety and well-being of those we work with.

We have compiled a collection of our most relevant policies and, where appropriate, statements that explain our approach to these aspects of keeping children safe.

Please review our:


Safeguarding statement

The Children’s Society is committed to, and has a duty to, safeguard and promote the welfare of the children, young people, and adults at risk who use its services or with whom it come into contact. 

Read our safeguarding policy, procedure and guidance

Read our managing safeguarding allegations or concerns regarding employees or volunteers policy, procedure and guidance

Read our serious case and domestic homicide reviews policy, procedure and guidance

Complaints policy

While we always aim to get things right the first time, we know that occasionally we may not realise that ambition. We are positive about receiving complaints so that we have an opportunity to put things right where they have gone wrong.

Read our complaints policy and procedure

Go to our online form for young people's comments and complaints


Historical abuse approach

We openly acknowledge with sadness and deep regret that on some occasions children in the care of The Children’s Society have experienced abuse or neglect. Learn how we respond to allegations of historical abuse.

Our historical abuse approach


Whistleblowing policy

We aim to provide employees with an avenue to raise concerns internally and receive feedback on any action taken. Our policy demonstrates how employees can take the matter further if they are dissatisfied with the management response and reassures employees that they will be protected from harassment or victimisation from co-workers for raising concerns.

Our whistleblowing policy


Single equality scheme

Our single equality scheme, called ‘Stronger Together’, sets out how we will deliver on our commitment to diversity and inclusion and go beyond the requirements of the Equality Act (2010). It covers all aspects of our work, including our service provision, our role as employer, our engagement with volunteers and our campaigning.

Learn more about our single equality scheme


Modern slavery statement

Our statement describes our commitment and the steps taken, in relation to our operations, to ensure that there is no modern slavery or human trafficking in our supply chains, or in any part of our business.

Read our modern slavery statement 2016

Read our modern slavery statement 2017 

Read our modern slavery statement 2018

Read our modern slavery statement 2019

Gender pay gap report 

As of April 2017 all organisations with 250 or more employees are required to publish their gender pay gap. We have been considered an early adopter in the 2017 - 2018 year and outline our approach in our gender pay gap report.

Read our gender pay gap report


Health and safety national policy statement

We recognise and accept our responsibility for providing, so far as is reasonably practicable, a safe and healthy work place and working environment for all of our staff and anyone else who may be affected by our work activities.

Our health and safety national policy statement


Cookie and privacy policies

Read about our website's cookie and privacy policies. We take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Read our cookie policy

Read our privacy policy