Contact us

colourful graphic pictures of a phone and evelopeHead office

If you would like to contact any of the teams at our head office in London please call 020 7841 4400.

Or you can write to us at:

The Children's Society
Edward Rudolf House
Margery Street
London WC1X 0JL

Supporter care team

If you have a question, would like to make a donation, sign up to an event or learn about any aspect of our work, please get in touch by calling 0300 303 7000 or emailing

We want to hear your views.

Do you have something to say? (Young people's comments or complaints)

If you are a young person who receives services from one of our programmes or projects, we want to know if you have a comment or complaint - please use our online form.

(If you prefer, you can also download our 'Speak out' leaflet, which provides all the information you will need to contact us - by post, email or freephone - and tell us what you think.)

Worried about a child?

If you have an immediate concern about a child's welfare, please contact your local council’s social care department who are available 24 hours a day. You can find their contact details on the Directgov website or in the phonebook. If your concern is urgent, please call the police in your area or 999.

Media enquiries

Visit the news and views section of our website for the latest news, press releases, articles and case studies. For media enquiries, please contact our media team on 020 7841 4422 (office hours) or 07538 836 556 (24 hours) or

two of our fundraisers

Door to door and other in-person fundraising

Door to door fundraising is the most cost-effective way of recruiting monthly supporters to our charity, and talking about our work.

We offer information about a wide range of subjects about our door to door fundraising, including:

  • Where our fundraisers are this week
  • Why we fundraise door to door
  • How to tell that a fundraiser is genuine
  • How we monitor door to door fundraising
  • Who you can contact about our fundraisers

Learn more about our door to door fundraising.

Learn more about our person to person SMS fundraising.

Customer feedback

We work hard to continually improve our services. If you have a comment or suggestion please contact our supporter care team on 0300 303 7000 or

Commissioning us

Are you looking to commission high-quality services for children and young people in your area? Our team at The Children’s Society can help you. Call us on 0845 612 9402 or email us at Visit the Commission us section of our website for information on our services.