Our Include service offers information, training and support to both statutory and voluntary sectors working to support young carers


Our aim is to develop a national focus for young carers, their families and those who work to support them; to promote common standards and to work towards the realisation of equitable services. We work to prevent children and young people taking on inappropriate caring responsibilities that impact negatively upon their well-being.

All of our work is informed by consultation with young carers and their families and those who work to support them. 

Our direct work with young carers

Our direct work with young carers aims to support them to their full potential and overcome negative impacts upon their wellbeing, education and future life chances.

Our direct work includes:

  • Our Building Connections programme aims to reduce isolation and loneliness through targeted identification of the most hidden and isolated young carers across Greater Manchester, Blackburn, Bradford, Birmingham, Nottingham, Wolverhampton, Tower Hamlets, Newham, Torbay, Portsmouth, and Southampton.
  • Our Active Connections programme is working across Hampshire and Pan Hampshire to improve the health and well-being outcomes for young carers through sport and physical activity.
  • Our Money Matters programme provides a peer-led, financial capability training model for young carers across the South of England.
  • The Young Carers Festival, in partnership with YMCA Fairthorne Manor, annually brings together over 1200 young carers for a weekend of respite, fun and consultation.
  • Our Young Carers in Schools programme is a free England-wide initiative run jointly by our Include service and Carers Trust. The programme comprises of a variety of online tools and resources, professional development opportunities and the Young Carers in Schools award.
  • Our Armed Forces Families work is funded by NHS England to look at the needs of children in Armed Forces Families undertaking caring responsibilities that may negatively affect their lives and to identify challenges they face in accessing support services and good practice support. 

Ensuring young carers are identified and supported

We work to ensure that hidden groups of young carers are identified and supported, through a range of helpful toolkits:

  • The Refugee Toolkit‌ is an online tool for all agencies, practitioners and educational and health professionals to stay informed about the needs, rights and entitlements of young refugees and asylum seekers. It is particularly aimed toward those working with families affected by ill-health and disability and where there are young carers. 
  • The HIV Toolkit for families affected by HIV, funded by the Elton John Aids Foundation provides information, resources and good practice guidance about supporting young carers in families affected by HIV.
  • The Engage Toolkit brings together information and resources for practitioners to engage with marginalised groups such as minority ethnic young carers and their families.

Resources and programmes

We develop resources and programmes for a range of professionals to support them in recognising, engaging and supporting young carers and their families:

  • Our Whole Family Pathway tool is a resource for all practitioners who have contact with young carers and their families. We have developed this tool, to ensure that however a family (parent or child) in need of support first makes contact with an agency, the same key points are followed.
  • Young Carers in Schools programme equips schools to support young carers and award good practice.
  • We create a hub of resources and good practice information about legislation and guidance.
  • We also utilise our expertise to provide training and consultancy to local areas and organisations to support them in raising awareness and meeting their legal obligations for young carers and their families.