All services should be integrated, inclusive and responsive to the needs of all families

Male refugee standing in front of white wall

'We are like everybody else!' - young carer affected by HIV

Families with insecure immigration status are particularly vulnerable to social exclusion and isolation. They may be very worried about seeking support from services outside the family due to a fear of deportation. All services should be integrated, inclusive and responsive to the needs of all families - including those from a refugee and asylum seeking background.

Specialist information and resources to support these families is available from a range of voluntary and statutory services. 

Addressing the needs of families

It can be distressing for children and young people to be asked to interpret inappropriate information for family members. Service providers must ensure that any need for professional interpreters is properly addressed. Families are entitled to interpreting services and multilingual resources which can help to prevent children and young people taking on inappropriate translation roles for a family member with HIV.

The Department for Health has an Emergency multilingual phrasebook which has been designed for use in medical emergencies - i.e. where the patient does not speak English. It contains a list of essential questions in 36 languages, with English translations.

For more general resources visit Aidsmap, where you will find a huge range of translated basic information in the form of illustrated factsheets as well as straightforward booklets.

Refugee Toolkit

Funded by the Department of Health, we have developed a Refugee toolkit, which is full of online information and practice resources for all practitioners - including those from adult and children's services, health, education and the voluntary sector - to ensure both asylum seeking and refugee people with children under 18 have access to appropriate health and social care services.

find out more in our refugee toolkit

Further resources