We share records with those who were either adopted through or were in the care of The Children's Society

a man speaking to a case worker

We are unable to access any of the records in our archives at this time.

Please apply if you wish to access your adoption or care records, we can process your ID documents and will be ready to continue our work as soon as we are able. 

Use our contact details below to register for access to your records, our team are answering the direct line number.

Taking steps to find out about your past and your family history can be a daunting and emotional process. Our team is here to support you, offering assistance to enable you find the information you’re looking for.

If you were in The Children’s Society care as a child, or your adoption was supported and arranged by The Children’s Society care, you can access your records.  The service is free.  Our first task is to check our archives, to see if your records are held there. If we do not hold your records we will signpost you towards organisations that may be able to assist.

Our records are held in a temperature controlled archive, the majority are on microfiche, they have to be copied so we can print them out, and we provide a summary report to help you understand and navigate the record. This process can take several weeks, we will keep in contact with you to inform you of our progress.

The support we offer

We are an Ofsted registered Adoption Support Agency, they inspect our services about sharing adoptive records.  Our service is also open to local authorities and other independent agencies who are working on behalf of the person wishing to making the request.  We offer the same service to all applicants and will offer a practitioners meeting to share the records with you, we also provide a summary report.  The records are yours to take with you at the end of the meeting.

We are a small team, three people you will be dealt with by the same person who takes the initial enquiry.  The sharing of the records is done either by the team or we work with three Independent practitioners who are also able to share records.  We can share records in person at our London base, or if necessary we will travel to a more convenient location and book a room locally to share the record. 

We can send the records out to you by post we will however ask you to sign a disclaimer document for our records we will also suggest a follow up call for support.

Useful information

  • Documents needed: If the records are held in our archives, we have ask for proof of your identity to comply with GDPR regulations.  This is done by asking official documents with a photograph and proof of your address.
  • Statement of Purpose: Please email enq@childsoc.org.uk to request a copy.
  • Tracing a deceased relative: Please contact the team for further information.
  • Child Migrants Trust: please contact the team for further information.


Contact details:

  • Phone: 020 7841 4567 (24-hour answer phone).
  • Email: enq@childsoc.org.uk
  • Write to our address:
Access to records
The Children’s society
Whitecross studios,
50 Banner Street,