15 Oct 2013


The Children’s Society has reached a major milestone in its volunteering work. The charity, which works with children living in poverty or at risk of harm, has achieved the Investing in Volunteers (IiV) Quality Standard from the National Council for Voluntary Organisations. It is the second largest organisation in the UK to become accredited. 

The charity involved a cross section of 13,000 of volunteers and managed to fulfil the criteria of the accreditation in a record three months, as opposed to the full year it usually takes organisations to complete. This standard means that the charity excels in its voluntary work and uses best practices to make sure volunteers receive appropriate support. 

The assessment involved 195 face-to face and telephone interviews with volunteers looking at everything from volunteer management to volunteer recruitment. 

The accreditation comes at a time when the charity has launched an internship programme and a brand new e-recruitment system intended to make applying to volunteer at The Children’s Society a smoother process. 

The Children’s Society is predominantly a volunteer-led charity and the contribution and support it receives from their involvement is crucial in providing a voice for the most disadvantaged children across the country.

Debbie Hill, Head of Volunteering and Diversity at The Children’s Society said: 

“We are absolutely delighted to have achieved this accreditation and it helps to show to our volunteers that they are deeply valued. By putting our efforts into Investing in Volunteers, we are hoping to ensure we have the best practices in place for them.” 

Michael Scott, Investing in Volunteers Manager for England said: ‘To achieve Investing in Volunteers an organisation needs to have demonstrated a high standard of volunteer management practices against a rigorous assessment process. With over 13,000 volunteers based across the country, the Children’s Society’s achievement is a real testament to its commitment to involving volunteers and speaks volumes of the huge cross-organisational effort made. NCVO is proud to welcome them into the IiV Achievers’ Club.’


Notes to editors

For more information please contact Jemma Mahon in The Children’s Society’s media team on 0207 841 4422, or jemma.mahon@childrenssociety.org.uk For out of hours enquiries please call 07810 796508

• The Children’s Society wants to create a society where children and young people are valued, respected and happy. We are committed to helping vulnerable and disadvantaged young people, including children in care and young runaways. We give a voice to disabled children, help young refugees to rebuild their lives and provide relief for young carers. Through our campaigns and research, we seek to influence policy and perceptions so that young people have a better chance in life.

- The development of Investing in Volunteers has been funded by the GUS Charitable Trust, Home Office and the Department of Health

- For further information about the programme in each country, please contact:-

England - contact Michael Scott at NCVO  

Email: michael.scott@ncvo-vol.org.uk