If you've looked through our advice section and want more help, the below links and organisations will be useful

Mental health services

Find out more about Pause our drop in mental health service in Birmingham for young people -  including events at Pause. Additionally, we have a pop up Pause at The Lighthouse

We have many mental health services across England. 

‘From the minute you walk in it’s warm and welcoming. The centre is relaxing and informal. Staff are wonderful and engaging.’ – Young Person

Online support

  • Kooth: online support until 10pm in the evening
  • Youth well-being directory: a list of local and national organisations for anyone up to the age of 25
  • Take Time Out, a guide by YoungMinds, highlights stress busting techniques and nine great ways to help children and young people relax
  • The Mix provides mental health and well-being resources for young people


You can call 999 in a medical emergency – if you are seriously ill or injured and your life is at risk.

  • Childline: 0800 1111 - Childline is a free, private and confidential service where children and young people to help anyone under 19 in the UK with any issue they’re going through
  • Child Bereavement UK: 0800 02 888 40. Child Bereavement UK provide confidential support, information and guidance to families and professionals throughout the UK. Our professionally trained bereavement support workers are available to take calls 9am – 5pm Monday-Friday
  • NHS 111 service: 111 is the NHS non-emergency number. If you are concerned about a child’s health or well-being and need urgent or emergency access to help, you can contact the NHS 111 service. It's fast, easy and free and allows you to speak to a highly trained adviser, supported by healthcare professionals

For parents, carers and professionals

  • Trauma and young people: A guide for parents, carers and professionals: This guide helps support children and young people affected by traumatic events or experiences
  • YoungMinds Parent’s helpline: 0808 802 5544 - YoungMinds’ Parents Helpline is available to offer advice to anyone worried about a child or young person’s behaviour, emotional well-being, or mental health condition up to the age of 25. Support is available Monday to Friday 9.30am – 4pm, free for mobiles and landlines.