Sarah's story

Teenage girl looking out over railing

A 20 year old girl came in to Pause in real distress and we initially found it difficult to understand her concerns.

She had felt nobody could help her

Once we had been able to help her calm down she presented with very low self-esteem and low sense of self-worth and had expressed serious thoughts of suicide. She had felt nobody could help her.

She had attended A&E on a number of occasions but they had not been able to help her – but I contacted the Crisis (emergency mental health) team and they were able to help her. She contacted me a few days later via letter, thanking us for supporting her and stating her time with us was ‘the first time I had been treated as a person not a problem’.