Complaints and feedback

If you're unhappy with our services, we really want you to let us know. Because listening to what you have to say helps us improve how we work and keep people like you safer. 

The Children's Society's young person complaints form

We will take you seriously, no matter what the issue is

Whatever the problem is, we want you to tell us about it. If you’ve got something you're not happy with, just use one of the below to get in touch:   

  • Complete the online form below
  • Call our Supporter Care team on 0300 303 7000
  • Email us
  • Write to our Supporter Care team at Whitecross Studios, 50 Banner Street, London EC1Y 8ST

If you want to know a bit more about our complaints process and how it works, read our guidance

girl sitting with group of friends holding phone and laughing

Young people's feedback form

Use the form below to let us know why you're unhappy with us. We want to know so we can improve how we work with young people. 

Complaints form
Your address
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Tick which ways you prefer us to contact you. Someone will be in touch with you, to speak to you in the next five working days.