Changing lives together

Our supporters work hand in hand with us to help children experiencing the most serious problems

Working alongside our incredible supporters

We’ve achieved so much for young people in the last year.

Our services continue to offer children the best possible support; our campaigning and policy work is bringing real, lasting change for generations to come; and our partnerships with businesses, councils and fundraising bodies are continuing to bring results that allow thousands of vulnerable children to flourish.

Perhaps most importantly, the close relationship we have with you is helping us reach even more vulnerable young people, raising awareness of their plight and encouraging more and more people to take action to help them, so that no child feels alone.

read our full report

Infographic with text that says 'We worked with over 13,00 children and young people in our services last year'Infographic with text that says 'we helped bring about 27 national and regional policy changes'

Our work

Together we’re making a difference to the lives of millions of children now and in the future.

Our project workers help children with their problems by listening, supporting and acting to change their lives. They work with children one-to-one and in groups to help them stay safe and rebuild their lives when the worst has happened.

We’re with them for as long as it takes, making the small changes that make a big difference.

Thanks to your support, we’re able to run over 100 services that work with vulnerable young people, and our policy and campaigning can change laws to make sure our children are happier and better protected.

Our map below reveals the impact that we've been able to make across the country - thanks to your support.

Hand icon Young people supported

cog icon Total number of services

Person icon Number of young people reached

green square North

red square Midlands

yellow square London and the East

blue square South and South West













We're here for children who aren't safe

Thanks to your support, our services to keep children safe worked with


young people.

We're here for children who can't cope

Thanks to your support, our services focused on helping children with their mental and emotional well-being worked with


young people.

We're here for children who don't have anyone to help them

Thanks to your support


young people were able to access the social, physical and financial resources, via our services, they need to help them with the issues they are facing.

‘For me it’s always been about helping others to shape their future.’ - Volunteer

Your support

This year you have achieved so many great things.

Supporters of all ages and from all walks of life have helped children in so many different ways.

You have climbed mountains, volunteered in our shops, made Christingles, hosted events, lobbied your MP and so much more.

Without you, so many young lives would not have changed for the better.

Thank you – together we have accomplished so much.

‘It feels like a family sometimes. I am very proud to help here' - Volunteer

Working with the Church

Together with the Church community we’ve made life better for hundreds of thousands of children in this country, and raised millions of pounds that have made sure young people have someone to turn to when they need it most.

This year Christingle services raised £1.2 million to help young people who need someone to be there for them.


This year over 12,500 amazing volunteers joined us in supporting this country’s most vulnerable young people.

Without your time, energy and commitment we would not have been able to reach as many children as we have. This year there was a 25% increase in our volunteers numbers.

Our campaigning work

Our fantastic supporters have taken 51,769 campaign actions this year, helping to bring change for over 3 million children and young people across the UK.

We campaign on a local and national level to ensure that MPs and decision-makers take steps to make life better for young people. By campaigning together we can continue to make a difference.


By fundraising and taking part in appeals, you’re providing vital support to this country’s most vulnerable young people.

In the last year a fantastic 52,617 supporters responded to regular appeals and gave to key areas of our work.

Get involved

If you’d like to join our team of supporters then call our supporter care team on 0300 303 7000 or email Supporter Care and we’ll be happy to discuss the different ways that you can get involved.

Contact us to get involved

‘Thank you, I couldn't be more grateful for having this support.’

Thank you

We are so grateful for the many ways our supporters have helped young people.

Together we’re making a huge difference to some of the most vulnerable children and young people in communities across the country.

Without your support, none of what we have achieved would have been possible, and we look forward to working with you in the years to come to achieve even more.

read the full report