Information for young people
Salford Children’s Rights Service (SCRS) supports children and young people looked after by Salford council or leaving care. We are not part of the council and its children’s services. We will:
- Help you to have a say about things that affect you
- Listen to you and help you sort out any problems or worries
- Make sure you’re treated fairly
If you need to contact us, there are two routes:
- Text service - You can text us free on 07860 026 461 and someone will get back to you.
- Freephone - Our freephone number is 0800 085 6908. (Note that there will be a charge for calling this number from a mobile.)
Do you need help with a problem?
Do you feel that you are not being listened to? Perhaps you do not know what plans are being made for you, or you disagree with a decision being made about you.
If you need some help with making your views heard, someone called an 'advocate' could help.
An advocate is someone who works for you. They listen to your problems and will try their best to help you resolve them. They advise you of your legal rights and if necessary they can put you in touch with legal specialists. They can also help you make a complaint and will make sure that someone looks into your issues.
An advocate will only work with you if you decide you want one. If you would like the help of an advocate, please contact us, leaving your name and a contact number and an advocate will get back to you.
Learn more about how an advocate can help you.
Outside Agencies - Help with Rights and Entitlements
There are also a number of outside agencies that can help children and young people in care and care leavers and these are listed below with links to their websites.
The Social Care Institute for Excellence (SCIE) - the website includes first hand experiences, and provides information on topics such as health, education, changing placements, keeping in touch, identity, and moving to independence.
Children's Rights Director - If you live away from home then this is the place to find out about your RIGHTS and a way for you to BE HEARD!
NCAS - offers a free enquiries service to young people in and from care and those that work with them. If you need advice about leaving care you can call them on 0207 336 4846 or email: firstname.lastname@example.org
Who Cares? Trust - The Who Cares? Trust is a voice and a champion for children and young people in the UK living in care. We believe that every child in care should receive the support, encouragement and opportunities they need to enjoy their life and to achieve. There is also useful information on this site for young people who are thinking of moving on to University or college to study a higher education course with a useful online handbook/guide which you can download from their website.
Would you like to have somebody to spend time with, who is there just for you?
If so, we may be able to find you a volunteer who takes you out, listens to you and spends time getting to know you. We call these volunteers independent visitors, or 'IVs' for short. They do not get paid - they become an IV because they want to - and are independent of children's services.
They only spend time with one young person and will usually see you about every two weeks or so. An IV is someone who is trained by us and checked to make sure they are safe and fit to work with children and young people. To find out more about having an IV, speak to your social worker or contact us.
Learn more about how an independent visitor can help you.
Share your views in our surveys
From time to time we will be asking you about things that affect you. Please check back soon to take part in an upcoming survey.
Help improve the care system
Want to help change the care system? Get involved with Salford's Children in Care Council -- also known as the Fight for Change Council (FFCC) -- a small, dedicated group of young people who want to improve the care service you receive from Salford City Council.
They meet at least twice a month to look at areas for improvement and to draw attention to matters that concern lots of young people in care or leaving care. FFCC is always looking for new members to join them.
So get in touch with FFCC programme coordinator, if you:
- enjoy working as part of a team
- want to help improve the care system
- have time on the second-to-last Saturday and the last Wednesday of each month
We will post FFCC posters and meeting dates soon.
Help to train foster carers, social workers and volunteers. Our service enables young people to help train people who work with children and young people in care. We know that this might sound scary but don't worry, we also train you first.
Our Train the Trainer course, which runs over two days, will help you develop the skills and confidence that you need to be a trainer. To find out more please contact us.
We will post Train the Trainer posters soon.
Become part of the panel that appoints professionals (adult workers) and volunteers. We are always looking for young people to become involved in the appointment process for professionals and volunteers.
You could do anything from looking at what should be in a job description, writing questions for the interview panel, or being on an the panel itself, asking questions and sharing what you think about applicants' answers.
To help prepare you for this we offer a two-day course called Recruitment and Selection Training. To find out more please contact us.
We will post a Recruitment and Selection poster soon.
Find out more
You can find out more about Salford Children’s Rights Service. Read our latest newsletter and the leaflets and posters about the various services and opportunities we offer.
- About Salford Children's Rights Service
- Recruitment and selection training
- Train the trainer course
- Fight for Change Council (FFCC)
Make a complaint
We want to hear from you if you have a complaint about our service or Salford City Council.
If you wish to complain about our service please use our complaints form.
You can also make a complaint about a service or about the way you have been treated by Salford City Council.
Any other questions
Please contact us.