Guidelines, forms, policies and procedures
Please contact us if you would like a copy of any of these policies, procedures, guidelines or forms.
Policies and procedures
- Child protection and safeguarding policy and procedure
- Children's and young people's complaints policy and procedure
- Complaints policy and procedure for adults
- Confidentiality policy
- Dignity at work policy
- Diversity, inclusion and equality statement
- Emergency contact procedures
- Mobile phone use
- Volunteers' policy (including code of conduct, data protection and photography policy, and lone working policy)
Volunteers' guidelines
- Abuse - how to react
- Boundaries for independent visitors
- Boundaries - visiting relationships frequently asked questions
- Confidentiality guidelines
- Disclosure and confidentiality when working with children & young people
- Driver's handbook for volunteers
- Guide to The Children's Society car insurance cover (part of our Volunteers' policy document)
- An example letter to send to vehicle insurance company (part of our Volunteers' policy document)
- End of friendship guidelines
- Expenses guidance
- 10 personal safety guidelines for mentors and befrienders
- Hazardous and non-hazardous activities
- Inappropriate activities
- Top tips for activities
- Risk assessments for independent visitors, including:
- Lone working
- Bowling
- Cinema, theatre, museums visits etc
- Dogs - taking dogs on visits and dog assessment form
- Go-karting
- Ice-skating
- Swimming
- Theme parks
- Travel (all)
- Visit to farm
- Visit to zoo
- Safe caring practice principles
- Salford safeguarding children board - more about Salford and Safeguarding
- Safeguarding reporting procedures - for child protection issues around carer/local authority
- Safeguarding reporting procedures - for child protection issues around SCRS staff and volunteers
- Support and supervision for independent visitors
- Visit planning for independent visitors
- Volunteering with The Children's Society
Forms
- Bank details form
- Change of circumstances form
- Confidentiality agreement
- Expense claim form (part of our Volunteers' policy document)
- ID card request form
- Incident concern form
- Monthly contact sheet
- Volunteer supervision agreement form
- Volunteer termination form
- Volunteers charter form (part of our Volunteers' policy document)




