The Salford Children’s Rights Service was originally set up in 1995 to provide independent visitors to children who are looked after by the local authority, and who have little or no contact with their parents.

We have expanded our service over the years to include children’s rights, advocacy, participatory work, advice and support for children and young people who are looked after, leaving care or living in a secure setting. 

The service is commissioned by Salford Children's Services, but is independent and overseen by The Children's Society.

We work in partnership with children and young people, and with the city of Salford. We are committed to offering young people independent support. Our goal is to empower them so their voices can be heard.

Our mission statement

Salford Children’s Rights Service works from a rights-based, child-centred perspective.

We use the UNCRC (1991), the Children’s Act 1989 (2004) and the Human Rights Act as a framework for all our work. We actively listen to children and young people in care and preparing to leave care, and we take their feelings, views and wishes seriously. We empower children and young people to take part in decisions that affect their lives. We believe that the participation of children and young people is essential to service development and improvement. 

Our aims

We aim to:

  • challenge discrimination against children and young people who feel excluded or unfairly treated
  • work with children and young people to solve problems in a way that will teach new skills, develop knowledge and empower everyone involved
  • work independently of local authority children’s services
  • make use of the talents, skills and abilities of the local community by offering volunteering opportunities that support children and young people, and the development of the service
  • win the trust and confidence of young people and build relationships, seeking to empower by being reliable, empathetic, flexible and creative
  • work with other professionals to ensure the voice of the child or young person is heard, and to promote the rights of young people in care
  • provide up-to-date policies in line with current legislation. 

Make a complaint

If you are unhappy with our service, please let us know.

If you want to make a complaint against Salford Children’s Rights Service, please read our complaints policy and procedure first.

If you are a young person wishing to make a complaint against our service, use our complaints form for young people.

If you are an adult wishing to make a complaint against our service, use our complaints form for adults.