Use our map to find your local welfare assistance scheme

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Posted 18 July 2013, 51 comments
Sam Royston
From our Policy team

Search by postcode to find your local authority's scheme to replace community care grants and crisis loans for general living expenses

map of the UK with differently coloured areas that indicate unique schemes

Use our map to learn about local assistance in your area.

Prior to April, community care grants were available to support people who need support to live independently in the community. Crisis loans were available to provide help with short term needs in a crisis. 

These two forms of support for general living expenses were abolished from 1 April last year. New local provision of these will be administered by local authorities in England and the devolved administrations in Scotland and Wales. If the welfare reform bill becomes law, changes will be applied in Northern Ireland this autumn.

The funding provided for establishing local welfare assistance schemes has been provided on a non-ringfenced basis, which has resulted in local authorities across the country establishing different schemes of provision. (Read more about the effects of the end of crisis loans and community care grants in our new report on changes to emergency support.)

For as many local authorities as possible, our table below provides links to local information about local welfare assistance schemes that are available across the UK. Where possible, we linked to pages providing information about eligibility and making an application.

Please use our map and find out about local assistance in your area.

Other help available

Budgeting loans are available through the DWP to help claimants who have been on an income-related benefit for at least 26 weeks. The loans help cover costs of essential items for which it is difficult to budget. More information is on the gov.uk website.

If you are in financial need because of a delay on dealing with a claim, or making payment of a benefit award you may be able to get a short term advance. Find out more on the Turn2Us website.

Find your local welfare assistance scheme

We have information about local welfare assistance schemes across the UK.

Our map contains information about schemes across the UK. In Scotland, Northern Ireland and Wales, the schemes are country-wide, while in England all local authorities have their own schemes.

If you are unable to view the map, you can download the list as a PDF. (If you are unsure of your local authority, use Directgov's tool.)

If you have any further information about any of the schemes where we have listed as 'information unavailable' or if you notice that any of the links provided are no longer working, please let us know and we'll update the map.

 

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Note

This page has been updated since its original publication date.

Comments

I'm wondering do u no what help I might be entitled 2,I live in wolverhampton west midlands & am currently claiming esa,iv just moved into a new flat & need stuff 4 it
Hello, Did you have any luck using our map (http://www.childrenssociety.org.uk/news-views/our-blog/use-our-map-find-...)? It should allow you to search by your postcode for your local authority's assistance scheme. In addition, please contact the Citizens Advice Bureau. You can find the nearest office or their national helpline on their website: http://www.citizensadvice.org.uk/ You might have already seen this on our website but if not, there are also these other sources of support:
  • Budgeting loans (https://www.gov.uk/budgeting-loans/overview) are available through the DWP to help claimants who have been on an income-related benefit for at least 26 weeks. The loans help cover costs of essential items for which it is difficult to budget.
  • If you are in financial need because of a delay on dealing with a claim, or making payment of a benefit award you may be able to get a short term advance. Find out more on the Turn2Us website (http://www.turn2us.org.uk/grants_search.aspx).
I hope that this is of assistance. Kind regards, Matt
01 March 2014 hi , i am single Gran-mum. and cannot access any benefits.struggling financialy.where can i get help pls
Hello, I'm sorry to hear that. Did you have any luck using our map (http://www.childrenssociety.org.uk/news-views/our-blog/use-our-map-find-...)? It should allow you to search by your postcode for your local authority's assistance scheme. In addition, please contact the Citizens Advice Bureau. You can find the nearest office or their national helpline on their website: http://www.citizensadvice.org.uk/ You might have already seen this on our website but if not, there are also these other sources of support: * Budgeting loans (https://www.gov.uk/budgeting-loans/overview) are available through the DWP to help claimants who have been on an income-related benefit for at least 26 weeks. The loans help cover costs of essential items for which it is difficult to budget. * If you are in financial need because of a delay on dealing with a claim, or making payment of a benefit award you may be able to get a short term advance. Find out more on the Turn2Us website (http://www.turn2us.org.uk/grants_search.aspx). I hope that this is of assistance. Kind regards, Matt
Hi iv just got my own flat in cleator moor and cant aford any carpet can i get any help with carpet and have no oven pr fridge freezer
Hi, my daughter has just moved back in with me but was turned down for the benefits as the mother lied and still claim, been told my appeal could take up to 5months, so me and daughter are living on my jsa which £50 of that goes on bedroom tax, crisis loan would have helped a little but the appeal being a lot faster would help even more, any ideas?
hello,i am 18 & expecting a baby 20/1/14 & live in private rented accommodation.children are not allowed & I was given notice-the council will not treat me as homeless because the landlord didn,t put my deposit in a "bond"therefore my notice is not valid-I have to rent privately & have applied for a budgeting loan for rent in advance & furniture as my present flat is furnished-they have told me that the max.i can get as stated by the government is £348 which will not even cover my advance rent-can I get more help please.
Hello Georgia, If you haven't already contacted your local authority (you should be able to find their contact information by searching the map by postcode), they may be able to provide assistance. Also, please contact your local Citizens Advice Bureau office. They should be able to help and provide advice: http://www.citizensadvice.org.uk/ I hope that this helps. Kind regards, Matt
hi , i am single mum.and cannot access any benefits.struggling financialy.where can i get help
Hi, I'm sorry to hear of the difficulties you're having. I have two suggestions: 1. If you haven't searched our map by postcode, please do - it should lead you towards an assistance scheme in your local authority. 2. Please contact your local Citizens Advice Bureau office. There is a search tool on their home page that can point you towards your local office: http://www.citizensadvice.org.uk/ I hope these are useful. Kind regards, Matt
The Lambeth link directs you to the Cabinet report, but there's some more recent info at http://www.lambeth.gov.uk/Services/AdviceBenefits/Benefits/CurrentBenefi... The Sutton link directs you to a specific link about the application process, but https://www.sutton.gov.uk/index.aspx?articleid=17313 may be more useful
Hi Deborah, We appreciate your messages. The new links are now live. Thanks, Matt
The link for Croydon is http://www.croydon.gov.uk/advice/benefits/welfare-benefits/CDS The link for City of London (whose scheme is managed by Lambeth Council) is http://www.cityoflondon.gov.uk/services/families-children-and-young-peop...
Hi, I am on a low income and have fallen behind with payments for council tax and now had a visit from the bailiff what help am i entitled to I live in Bradford
Hello, If you need emergency help, you may want to have a look here: http://www.bradford.gov.uk/bmdc/advice_benefits_and_council_tax/benefits... However, it sounds like it would be a good idea to seek some free, independent advice to help with the underlying issue. You may want to approach your local Citizens Advice Bureau for help. I hope that one - or both - of these options are useful for you. Kind regards, Matt
Hi, the NELincs link reports page not found
Hi Stace, Thanks for your comment. Please try this link: https://www.nelincs.gov.uk/resident/benefits/changes-to-benefits-from-ap... Kind regards, Matt
...the map is updated, too!
hi im having to move home due to my disability and am in need of help with removal costs and bits for my new home, but have been told they no longer help . I am currently living in farningham kent and am moving to littlehampton in west sussex as this property is closer to family and is disability adaptable. How can i do this without time to save to get enough to do what i need to do. can you help with anything please.
Hi, Let me do some checking - I'll be in touch with news of what information I can find. Kind regards, Matt
Thank you
Newham Council seem to have moved or taken down their link too! I'm about to search their website for community_and_crisis_support; wish me success. Anna
Hi Anna, That's good to know. We're checking into this, too, and will update the map with the new link. Thanks for letting us know! Kind regards, Matt
Hi Anna, Here's the link: http://www.newham.gov.uk/Pages/Services/Newham-community-and-crisis-supp... The map is updated, as well. Again, thanks for pointing this out. Kind regards, Matt
Wigan Council have taken the link down and I can't seem to be able to find anything on their website. Can anyone help me ? Thank you
Hi, Thank you for letting us know about this. We've updated our map to contain the new page on the Wigan council website: http://www.wigan.gov.uk/Resident/Benefit-Grants/Welfare-Reform/Local-Wel... Kind regards, Matt
hi im 26 and have a 5 year old daughter i was recently made homeless and redundant and i had no where to store anything so i have lost all of my furniture. i have just been offered somewhere to live and am now claiming j.s.a. my new home has no oven and i dont have a microwave i don't even have a bed for myself, does anyone know where i can get help towards an oven and a bed until i can get some funds together. i cant claim for a budgeting loan as i have only been on J.S.A for 8 weeks. thanks for any advice
Hi, Were you able to find a link by using the postcode search on our map? I mention that just because your local authority might be able to help. Also, please try your local Citizens Advice Bureau. You can search by postcode on the homepage of their website, http://www.citizensadvice.org.uk/ I'm sure you don't need me to tell you that your situation sounds difficult - I hope that the resources above help you to find assistance. Matt
Hi there, i was wondering if you could help me find out where to get help in Exeter. We are a family of four moving from a 1 bed flat to a 3 bed house and need some help with the cost of carpets. I have searched online but can't seem to find anything online.
Hi Kelly, Thanks for your question. Have you contacted your local authority - I believe Devon is your local authority in Exeter - and asked them about their local assistance schemes? You can find their contact information on their website: http://www.devon.gov.uk/contact_us Also, we list a couple of other types of assistance higher on this page (budgeting loans and the Turn2Us website). You can also try your local Citizens Advice Bureau, searching by postcode on the homepage of their website, http://www.citizensadvice.org.uk/ I hope that you're able to find assistance. Kind regards, Matt
Hi, in a bit of a crisis really.... My boyfriend could be out of prison in Sep or Jan. Just wondering because he is going to be bailed to my address and we are going to be living together what help can we get finance wise whilst he is looking for work. I currently claim housing benefit and income support because I am 19 and still in full time education, however when he comes to live with me the housing benefit will probably get cut or stopped because I will no longer be a single occupier of the household. What can we get finance wise to help us through until he finds a job cus I can barely find the money for my rent as it is let alone eat and pay the electric, gas and water bills. I live in Keighley area Thanks
Hi, I did a postcode search on our map, which led me to this page on the Bradford council website: http://www.bradford.gov.uk/bmdc/advice_benefits_and_council_tax/benefits... I hope that this is of use. But if your local authority is not able to help, please try your local Citizens Advice Bureau. You can search by postcode on the homepage of their website, http://www.citizensadvice.org.uk/ I hope that you're able to find assistance. Kind regards, Matt
I am in SE England. Had all my money stopped, live alone, was on IS and DLA. Soon won't have any money to get to food bank. Any ideas please.
Hi, I'm sure you don't need me to tell you that your situation sounds difficult. If your local authority is not able to help (if you put your postcode in the search box at the top of the map on this page, it should lead you to the relevant page on your local authority's website), please try your local Citizens Advice Bureau. You can search by postcode on the homepage of their website, http://www.citizensadvice.org.uk/ I hope that you're able to find assistance. Matt
Hi Was just hoping for some help on getting some help with getting a new dishwasher and washing machine as I am disabled and a mother of four young children but dont seem to be able to find anything on website to get any help thanks
You could apply for a budgeting loan, which you have to pay back. Its interest-free too.
Hi, Thanks for your question. If your local authority is not able to help (if you put your postcode in the search box on the map, that should lead you to the relevant page on your local authority's website), please try your local Citizens Advice Bureau, http://www.citizensadvice.org.uk/ I hope that you're able to find assistance. Matt
I live in Hampshire England and am in need of applying for a crisis loan a food bank isn't going to put electric on and even even if I got a job a month or two without heat or electric and food is their a scheme in Southampton I can apply for cash like a crisis loan because if their is no one is advertising it thanks . jo
Hi Jo, Do these links help? You mentioned both Hampshire and Southampton in your message. I hope that one is of use to you. The Hampshire County Council website offers local welfare assistance: http://www3.hants.gov.uk/adultservices/local-welfare-assistance The Southampton City Council provides this explanation of how it is dealing with changes to the Social Fund: http://www.southampton.gov.uk/living/housing/moneysolutions/Welfareright... I'm also checking with our policy team about additional recommendations. I'll send those your way when I receive them. Kind regards, Matt
Hi, I've been told that I'm only entitled to a bed and a microwave by the Calderdale Local Authority. This is for a wholly unfurnished property rented from a private landlord. I suffer from arthritis to my hip(I'm awaiting a renewed total hip replacement after the firsfailed) and back and a number of mental health Thaproblems. I have applied for a budgeting loan and was awarded £73 due to previous crisis loans when they stopped my benefits as my ESA is in appeal as the ATOS medical was a shambles. I understand there is no process of appeal to the LA decision. I have no money to buy an orthopedic chair let alone any luxury such as a washing machine. Are there any other options open to me? Thanks in anticipation of a reply...
Hi, I'm sorry to hear about your difficult situation. Let me do some checking and I'll let you know what I'm able to find. Kind regards, Matt
All that info are perfect for first time users. If you took any help from councill then for next 2 YEARS you can forget about any form of assistance. I recieve 42 quid for 2 years toward help for myslef and my father who had cancer with massive spread all over his system. That is general joke.
Hi, I'm sorry to hear you are struggling to get the support that you need. Our report on local welfare assistance schemes that accompanies this map found that many (though by no means all) local authorities now have strict limits on repeat applications for assistance. You may want to explore your entitlement to other forms of support that may be available by contacting a free and independent advice provider like the Citizens Advice Bureau. I hope this is helpful. Matt
How do I find what's available in Wales?
Hi, Information about Wales is available by clicking on Wales on our map or by clicking this link: http://wales.gov.uk/topics/housingandcommunity/regeneration/debt/discret... Kind regards, Matt
So one of the area's with one of the highest level of deprivation Thornaby, Stockton on Tees (which is just outside Middlesbrough) is not included, does this mean there are no provisions in our region? How would I find out if there are please? Local council? cheers jacqui
Hi Jacqui, Thanks for your question. I searched for the postcode 'TS17 0AS' on the map and received this link in response: http://www.fivelamps.org.uk/finance/back-on-track/ The link leads to a page that addresses the relevant schemes - crisis support and settlement support - in Stockton-on-Tees. I hope that's what you're looking for but please send word if it's not. Kind regards, Matt
Thank you for sharing this tool.
Thanks for your message - we're happy to hear the tool is useful. Matt
Hi the link for Barnsley is broken, it should be www.barnsley.gov.ul/LWA please update the map.

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