Posted: 08 May 2014

Network outage: Did you email us on Wednesday 7 May?

We experienced some technical issues on Wednesday 7 May with our servers. As a result, staff were unable to access or receive individual and team e-mails.

Please re-send emails

Due to this, most incoming e-mails did not reach our in-boxes.

If you sent an e-mail yesterday to anyone at The Children’s Society, we ask you to re-send your message.

We are now up and running again and able to receive and respond to e-mails.   

Questions and contact information

If you have any further queries at all, please do not hesitate to contact the Supporter Care Team on 0300 303 7000 or by email.

We do apologise for any inconvenience caused and thank you for your patience. 

Please visit our contact us page if you need to reach anyone else.

By Matt Summers-Sparks - Digital team

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